Role-based access control for your entire operations team. Confirmation agents, packers, dispatchers — everyone gets exactly the access they need.
Fatima K.
Confirmation Agent
47 orders
96%
Ahmed R.
Confirmation Agent
38 orders
91%
Sara M.
Packing Agent
63 orders
100%
Hassan A.
Dispatch Agent
112 orders
100%
6
Role Types
Granular access control
∞
Team Members
Pro & Enterprise plans
Live
Performance
Real-time monitoring
100%
Audit Trail
Every action logged
Role-Based Access
Full access to all stores, settings, users, and data. Manage the entire system.
Store-level full access. Manage team, orders, and operations for assigned stores.
Oversee operations, view reports, and manage agents without billing access.
Confirm orders, update addresses, and manage assigned order queue.
View confirmed orders, print AWBs, scan barcodes, and mark as packed.
Manage dispatch, generate manifests, update dispatch status.
Auto-assign new orders to available agents based on workload. Manual override always available.
Monitor each agent's confirmation rate, orders handled, and productivity in real-time.
Agents receive instant alerts when new orders are assigned. Managers see live activity feeds.
Complete audit trail of who did what and when. Every action is timestamped and attributed.
Gamify team performance with confirmation agent leaderboards. Motivate your team visually.
Control exactly what each role can see and do. Agents can only access their assigned orders.
Add unlimited team members on Professional and Enterprise plans.
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